Shopper CRM for retail

A CRM that turns your in-store shoppers into repeat buyers

Collect emails from in-store shoppers, learn what made them buy, and send them the right message and offer at the right time, from the email tool you already use.

Shopper CRM — profiles, segments, drafted emails
The problem

Walmart knows your customers. You don't.

Today: An email tool with no in-store data, or nothing at all

1
No way to reach them

Shoppers who buy you in store never share their email, so you can't bring them back.

2
Only store-level numbers

You can't tell whether one shopper bought five times or five shoppers bought once, so you don't know what a customer is worth over time.

3
No customer insights

You don't know who your retail shoppers are or what made them buy, and they may look nothing like your online customers.

How it works

The intelligence layer behind your email tool

Keep Klaviyo, Mailchimp, or whatever you use today. We tell it who to email, what to say, and when.

Step 01
Collect
Step 02
Segment
Step 03
Write
Step 04
Export to your email tool
01
Opted-in shopper list

Build a list of your in-store buyers

Every campaign sign-up and verified receipt adds an opted-in shopper to your list, including people who signed up but haven't bought yet.

A list of verified in-store buyers you own.
Your in-store buyers — customer list
02
Retail segments from receipts and ads

Know why they bought, and group them by how they shop

Because every sale is tied to the video that drove it, you see what no retailer report shows: the message that won each shopper over, plus when and where they bought. Start with ready-made segments like repeat buyers, almost-buyers, or shoppers in one city or state, or build your own. Segments update automatically as new shoppers join.

The right group for every message.
What won your buyers + segments
03
AI copy, send timing, follow-up offers

The right message and offer, at the right time

Our AI writes each email around what we know about the segment: the message that won them, the offer that works, and when they shop. It adds a follow-up offer and times each send for right before they shop. Export to Klaviyo, Mailchimp, or any email tool.

Emails that arrive right before they shop.
Why this sequence — drafted email
04
Repeat-purchase and lifetime value reporting

See the true return on your ads

Track repeat purchase rate and lifetime value from verified receipts so you see the true return on your ads, counting every repeat purchase, not just the first sale.

Count every repeat purchase, not just the first sale.
Repeat rate + LTV over time

Start building your shopper CRM

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